Holyoke Community College Bookstore Textbook Return Policy

With A Valid Receipt, Textbooks Purchased For The Fall And Spring Semesters Are Returnable Through The SECOND FRIDAY Of Fall And Spring Semester. For Classes Which Do Not Run The Entire Fall Or Spring Semester, Textbooks Are Returnable Thru The SECOND FRIDAY Of That Session.

For A Summer Session, Textbooks Are Returnable Thru the FIRST FRIDAY Of That Session.

For Intersession Classes Which Are Three Weeks Long, Textbooks Are Returnable Thru The THIRD DAY Of That Class,  Two Week Classes Have Thru The SECOND DAY Of That Class And  One Week Classes Have Thru The FIRST DAY Of That Class.

Textbooks Must Be In same Condition As When Purchased, Including Any Diskettes, CD's, Access codes, Etc. Please Do Not Write In Your Textbooks Until You Are Certain You Will Stay In The Class, And Have Verified That You Have  The Correct Textbooks.

For All Other Merchandise, Refunds Will Be Granted With Receipt Within Ten (10) Working Days From Date Of Purchase. All Merchandise Should Be In The Same Condition As When Purchased, Including All Tags And Packaging.

Refunds Will Be Handled By Manner Of Purchase. Financial Aid = Credit Back To Financial Aid. Paying By Cash=Cash Refund.  Paying By Credit/Debit Card=Credit Refund. Paying By Check=Check Refund. Check Purchases Receive A Check Refund In 3-4 Weeks From Student Accounts Provided Your College Account Is Clear.

REMINDER:CASH REGISTER RECEIPTS ARE REQUIRED FOR ALL TEXTBOOK RETURNS!